• Devonshire Dementia Care Home Management and Staff

    Devonshire Dementia Care Home Management and Staff

  • Diversity heart

    Diversity heart

Our Management & staff

We believe that a home is only as good as the staff who work in it.

Click here to join our team

Gardening at the Devonshire Dementia Care home
Pouring wine at the Devonshire Dementia Care home
caring for residents who live with dementia

Director, Annar Neallani Mangalji

DIRECTOR: Annar Neallani Mangalji

Annar has a Bachelor’s degree in Social Work from the University of British Columbia, Canada and a diploma in Canadian Health Care Administration. She has over forty-six years of experience in the care field, thirty-six years of which have been providing specialist dementia care at the Devonshire.

She is a dementia mapper, Trainer, Coach and Consultant in Positive Approach to Care® (PAC) and strongly believes in promoting quality of life and creating moments of joy for every person who lives with dementia.

In 2017, she was awarded the Bank of Montreal (BMO) Celebrating Women Award for Community and Charitable Giving, Vancouver, Canada. This award recognises the contribution to business and the community of female leaders as part of BMO's commitment to drive the advancement of women.

In July 2018, Annar received an honorary doctorate from the University of West London for her work in dementia. Her best teachers have been the Residents she has had the honour of caring for. She has developed a unique dementia model which is incorporated into daily life at the Devonshire. With the help of her dynamic staff team, it has made a huge difference in the lives of Residents entrusted to her care. 

In 2018 Annar met Teepa Snow and the PAC team and knew that the Snow model was how dementia care could be transformed globally. She works with Teepa and the PAC team to raise dementia awareness and provide dignified dementia care.


Care Manager: Smithmom Sasi

CARE MANAGER: SMITHMON SASI

Smithmon, who likes to be called Smith, joined the Devonshire team in 2015.

He has an NVQ Level 3 in Health and Social Care, a Level 7 Postgraduate Diploma in Leadership and Management in Health Care and a Master’s Degree in Business Administration.

Smith started at the Devonshire as an Assistant Manager. Next, he helped establish and run the Devonshire Dementia Day Centre as Director and is now Care Manager of both the Care Home and the Day Centre.

He has studied Dementia and each Montessori method. He is also a Positive Approach To Care® (PAC) Champion Coach, Trainer, Consultant, and Engagement Leader, as he continues to work with Teepa Snow to improve care standards all over the country. Smith is also a certified dementia mapper.

After graduating in India with a Nursing Degree, he worked for two years and then came to London. While studying, he started working in the care industry. His love and respect for his grandparents, his Indian heritage, his gentle manner, and passion to provide exceptional care has led him further down this path. He is leading his team to learn the most effective approaches in dementia care and works tirelessly to make a difference in people's lives.

Smith’s ultimate aim is to provide seamless care for the Residents and Day Guests, at the same time educating and reassuring every family member struggling to provide care to their loved ones.


Deputy Manager, Donna Bedford

Deputy Manager: Donna Bedford

Donna joined the Devonshire Care Team in May 2013 as a Carer; she had never worked in care before.

Donna has a QCF level 3 in Health and Social Care. She was promoted to Assistant Manager in 2016 and Deputy Manager in 2019. She is currently working on her QCF at the level 4 diploma in management for health and social care. Her stellar rise to Deputy Manager is a result of her caring personality, popularity with Residents and her calm nature, together with her organisational skills at multi-tasking and going that extra mile.

In addition, Donna has taken validation training, is a certified dementia mapper, qualified as a Positive Approach to Care ® (PAC) Champion coach, Trainer and Consultant.

She loves every aspect of her job at the Devonshire and says her heart is at the Devonshire, the Residents are like family, and she wouldn’t want to be anywhere else. She tries to make every day different and special for the Residents and Day Guests.


Assistant Manager, Yvette Nuwagira

Assistant Manager: Yvette Nuwagira

Yvette joined our care team as a Carer in February 2016 and was promoted to Assistant Manager in 2017.

She has a degree in Psycho-Social Studies and is completing her Mental Health Nursing at the University of Kingston.

Yvette is also a PAC Champion Coach and continues to improve care standards all over the country. Her observational skills, together with her attention to detail, ensure that our Residents’ needs are all identified. She loves the Residents, Day Guests and Families and thinks the culture of the Devonshire feels like home. Yvette particularly enjoys the training and experiences and says that working at the Devonshire has been life-changing for her. Her soft, gentle and caring manner is very popular with our Residents, and her lovely smile is infectious.


ASSISTANT MANAGER: DANIEL LUYIMA

ASSISTANT MANAGER: Daniel Luyima

Daniel grew up in Uganda, where the culture is to respect your elders, and has work experience in telecommunications. He started work at the Devonshire in August 2018 and soon earned a leadership role as a senior member of his team and, more recently, a well-deserved promotion to Assistant Manager.

Daniel has completed the Devonshire validation training and is currently completing his QCF level 3 in Health and Social Care. He has a bachelor’s degree in procurement and is a First Aid and Fire Marshall.

He is a qualified dementia mapper from the University of Bradford, a Positive Approach to Care® Champion and is training to become a PAC Champion Coach. In addition, Daniel is in the process of completing his QCF level 4.

Daniel loves being part of the Devonshire, feeling satisfied at the end of each day because he has made a positive impact on the wellbeing of our Residents and Day Guests.


Staff member Nassim

ASSISTANT MANAGER: Nassim Nassozi 

Naseem was born in Kampala, Uganda, where she completed her education in social work and social science at Makerere University. Early in her career, she worked in community settings, helping children and adults in Uganda. In 2018, Naseem moved to the UK to further her career in health and social care.

Upon arriving in the UK, Naseem started working in various roles in care homes. She is currently pursuing a QCF Level 3 in Health and Social Care and has completed Fire Marshal and First Aid courses.

In February 2019, she began working at the Devonshire as a Care Assistant and later moved to Senior Carer, and then progressed to become an Assistant Manager in 2023. She has also completed a PAC Champion and Trainer certification, further enhancing her skills and qualifications.

Naseem feels that the Devonshire is like her second home. She enjoys spending time with the Residents and getting to know them better, which adds value to her life and provides her with great job satisfaction.


ADMIN ASSISTANT: JOLA DE KOKER

ADMIN ASSISTANT: JOLA DE KOKER

Jola joined the Devonshire Team in June 2018.

She has a Master's degree in Teaching and Translation and before moving to the UK worked as a teacher in Poland for 4 years. Jola has an NVQ Level 2 in Health and Social Care. Jola is persistent and doesn’t let any obstacles get in the way.

She is a qualified dementia mapper from the University of Bradford and also a PAC Champion, Coach, and Trainer. She loves working at the Devonshire because every day is different and broadens her knowledge about dementia. It makes her appreciate the small details about life even more. She loves being surrounded by friendly people and the special joy she feels when Residents and Day Guests smile!


Family advocate and development coordinator, Charlotte Rayani

Family Advocate and Development Coordinator:
Charlotte Rayani

Charlotte Rayani joined our management team as a Family Advocate and Development Coordinator in 2014.

She helps problem-solve and brainstorm and specialises in research and quality assurance.

Charlotte is a qualified dementia mapper and is working on her PAC qualifications.


External Advisors

Teepa Snow, Positive Approach to Care

Teepa Snow 

Teepa Snow is one of the world’s leading advocates and educators for anyone living with dementia or other forms of brain change. 

Teepa is an Occupational Therapist with over forty years of rich and varied clinical and academic experience. Her philosophy is reflective of her education, work experience, medical research, and first-hand caregiving experiences. Her advocacy efforts led her to the development of the GEMS® State Model for understanding the progression of dementia and changes in abilities. She also created the Positive Approach to Care® training strategies, which are effective techniques for anyone seeking to optimize care and support for those living with brain change. As the Education Director of Eastern North Carolina’s Alzheimer’s Association, she also helped to create the nation’s award-winning DVD entitled Accepting the Challenge: Providing the Best Care for People with Dementia. Her user-friendly approaches provide guidance and leadership to national efforts to promote best practices in care. 

Teepa’s company, Positive Approach to Care® (PAC), was founded in 2006 and is now collaborating to improve dementia care in over thirty countries worldwide. PAC provides online and in-person services, training, and products to professionals, family members, the lay public, and people living with brain change. Please visit www.teepasnow.com for educational video clips, DVDs, books, information on individual certifications, online support groups, virtual and onsite trainings, or to subscribe to a free monthly newsletter. 

In 2022, Teepa founded a Snow Approach™ Foundation, a nonprofit organization based near her home in Hillsborough, North Carolina. The purpose of Snow Approach™ Foundation is to foster the development of a neurodiverse, inclusive community though access to information, services, and support. 

Teepa presents with extraordinary expertise and humor to audiences large and small throughout the world. Please join in her mission to improve the culture of dementia care, one mind at a time. 


Amanda Snow Bulgarelli, Positive Approach to Care

Amanda Snow Bulgarelli 

With a master's degree in Educational Leadership and Administration, Amanda worked in education for over ten years before joining the Positive Approach to Care® team as Lead Mentor, Speaker, and COO. Growing up with Teepa Snow as a mother, Amanda has been a part of Positive Approach to Care® from the beginning, serving originally as a teenage volunteer while Teepa developed and refined her approach and techniques. Amanda’s skills and experience working with students and adults from around the globe have proven to be a tremendous asset. Through her years of teaching, she developed the ability to give each person in the room an individual experience while learning new information or skills. Recently, Teepa and Amanda co-founded Snow Approach™ Foundation Inc., a nonprofit organisation based in Hillsborough, North Carolina. Snow Approach™ provides services and education for those living with brain change and those that support them. Amanda enjoys helping to improve awareness about brain change, with the goal of developing a more inclusive global community. 


Beth Nolan Phd, Positive approach to Care

Beth A. D. Nolan, Ph.d.

Beth A. D. Nolan, Ph.D. is the Chief Public Health Officer for Teepa Snow’s Positive Approach to Care® (PAC). Formerly an Assistant Professor and the Senior Associate Director for the Evaluation Institute at the University of Pittsburgh's Graduate School of Public Health (PITT), Dr. Nolan received her Ph.D. in applied gerontology, and holds master’s degrees in Human Development and in Applied Behavior Analysis. She completed her internship with the National Academy of Social Insurance at the National Academy on an Aging Society, and her post-doctoral training in geriatric psychiatry at Western Psychiatric Institute and Clinic, Pittsburgh, PA. While at PITT, she worked with a variety of human service agencies to translate and implement evidence-based programs for behavioral health, criminal justice, medicine, and senior living. Dr. Nolan now works with PAC to help caregivers become care partners


Health Care Consultant, Victoria Tischler

Health Care Consultant: Victoria Tischler

Victoria Tischler is a chartered psychologist and Associate Fellow of the British Psychological Society. She is Professor of Behavioural Science at the University of Surrey. Victoria’s research focuses on creativity and mental health and novel sensory interventions to improve the lives of those with dementia. She has authored many papers on mental health, medical and health humanities, and creativity and dementia. She regularly acts as a media consultant on art and mental health issues.

Victoria is lead supervisor for the PhD project: Positive Approach to Care® (PAC): a realist evaluation study (Praise-God Adedokun, University of Surrey)


Loukia Minetou, Associate Lecturer

Associate Lecturer: Loukia Minetou

Loukia Minetou is a Freelance Designer and a PhD Researcher on Design for Dementia in the division of Dementia and Ageing, Faculty of Social Sciences University of Stirling.

She holds a BEng in Engineering and a Master’s in Design. She is a Lecturer at the University of the Arts London. Loukia’s research focuses on designing care homes for people with dementia with an emphasis on storytelling and wellbeing. She has authored papers on participatory design and narrative design for dementia. Her research is funded by the Alzheimer’s Society UK.  

She is a Consultant on designing dementia care homes. As an artist in residence of the University of West London, in collaboration with Annar, Smith and the residents and staff of the Devonshire Dementia Care Home she has designed the Devonshire Dementia Day Care Centre. 

She regularly consults the Devonshire on design decisions and redecoration. She is a member of the Centre for Environment Dementia and Ageing Research - University of Stirling, the Society of British Theatre Designers, the Social Design - University of the Arts London, the European Public Health Association, and the Dementia Researcher Network. 



We send out an annual questionnaire to all family and friends of our Residents and review the results very carefully.
We are proud to share their comments to the question: 

“What aspects of the home impress you the most?”


“Attitude of all staff; kind, warm, welcoming, patient, understanding and not easily fazed!”

“Staff dedication; it’s a home not an institution.”

“The staff are wonderful, and (there are) lots of activities and outings to keep everyone happy.”

"Care is exceptional"

"I love that Dad can explore the whole home and garden. He is not cooped up in a wing"

Hear what Dr Jivani says About Devonshire Dementia Care Home.