Privacy policy

What information do we collect about you?

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.

For further information visit or

You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.

We collect information about you when you register your interest in finding out more about our dementia care services.

We also collect information when you voluntarily complete customer surveys, provide feedback and respond to invitations. Website usage information is collected using cookies.

We collect the name, age, address, email, telephone numbers of a new or prospective Resident and family member inquiring or registering.

We ask for age because we provide care for older people living with dementia.

How will we use the information about you?

We collect information about you to process your brochure request, sign up for our monthly newsletter, let you know when we have a vacancy next, manage your account and, if you agree, to email you about other services we think may be of interest to you.

Your information

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 25th May 2018 in line with the new GDPR ruling.

Devonshire Dementia Care Home & Day Centre will not share your information for marketing purposes with other companies.

We would like to send you information about our services and other companies in our group which may be of interest to you. If you have consented to receive marketing, you may opt out at a later date.

As mentioned above Devonshire Dementia Care Home & Day Centre will not share your information for marketing purposes with other companies.

If you no longer wish to be contacted for marketing purposes, please let us know by email or click this link

Devonshire Dementia Care Home & Day Centre is part of Treemont Care Ltd. This privacy policy explains how we use any personal information we collect about you when you use this website.

Access to your information and correction

You can access your information via an email request at any time. Please let us know if your contact details or circumstances change.

Why we keep information about you

We keep all information about you confidential.

If you have made an inquiry about a vacancy for a loved one, we send you a brochure and invite you to visit. If we are full we can place you on our waiting list, where we will keep your information for six months. If your circumstances change we ask you please to inform us, so we can remove your details from our database. Otherwise your information will be removed as per new GDPR regulations.

Access to your information and correction

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

How to contact us  

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email us at or write to us at the following address:

213 Malden Road, New Malden, Surrey KT3 6AG.

We will respond to your query within 7 days.