Complaints Procedure

We welcome complaints. It is the only way we can hear about what is wrong or needs to be changed. We like to call it constructive criticism. Please feel free to speak to our Care Home Manager, Smith, at any time or complete the form below or email him at info@devonshiredementiacare.com

If the matter is still not resolved to your satisfaction, please speak or write to our Director Annar. Her email is annar@devonshiredementiacare.com.

They will ensure that you will receive a response within a maximum of 28 days.